Pricing

Transparent pricing. No surprises.

Try every feature free for 14 days. Scale to the plan that fits your business. Cancel anytime.

Start free for 14 days

Starter

€19/mo

14-day free trial · Card required · Cancel anytime

👥

1 seat

included with plan

🤖

1 chatbot

included with plan

  • ✓1 chatbot
  • ✓50 pages crawled
  • ✓Document training (5 docs, PDF & DOCX, 5 MB each)
  • ✓5,000 message credits / month
  • ✓25+ industry templates
  • ✓Lead capture
  • ✓Voice input
  • ✓FAQ / suggested question cards
  • ✓Custom widget colors & bubble position
  • ✓Built-in dashboard AI assistant
  • ✓Basic support
14 days free

Pro

€39/mo

14-day free trial · Card required · Cancel anytime

👥

3 seats

included with plan

🤖

1 chatbot

included with plan

  • ✓Everything in Starter +
  • ✓100 pages crawled
  • ✓Document training (20 docs, PDF & DOCX, 5 MB each)
  • ✓Sitemap.xml upload
  • ✓20,000 message credits / month
  • ✓Appointment booking
  • ✓Chat ratings & feedback
  • ✓Visitor tracking (geo, device, page)
  • ✓Analytics dashboard
  • ✓Human handoff via email
  • ✓Ticket integrations (Jira, Zendesk, Linear, Slack, Zapier & Make)
  • ✓Conversation intelligence (weekly AI insights)
  • ✓CRM sync (HubSpot, Salesforce, Pipedrive)
  • ✓Public API access
  • ✓Email support
Most popular · 14 days free

Business

€99/mo

14-day free trial · Card required · Cancel anytime

👥

9 seats

included with plan

🤖

3 chatbots

included with plan

  • ✓Everything in Pro +
  • ✓3 chatbots across 3 websites
  • ✓500 pages crawled
  • ✓Document training (100 docs, PDF & DOCX, 5 MB each)
  • ✓100,000 message credits / month
  • ✓Advanced analytics & funnel view
  • ✓Lead export (CSV)
  • ✓Priority support

Enterprise

Custom

High-volume, fully custom

Talk to us
👥

Unlimited seats

included with plan

🤖

Unlimited chatbots

included with plan

  • ✓Everything in Business +
  • ✓Unlimited chatbots
  • ✓Unlimited pages crawled
  • ✓Unlimited document training (PDF & DOCX, 5 MB each)
  • ✓Unlimited message credits
  • ✓Custom integrations
  • ✓White-label option
  • ✓Dedicated account manager
  • ✓SLA & uptime guarantee
  • ✓Custom contracts & invoicing
  • ✓Dedicated onboarding

Compare plans

FeatureStarterProBusinessEnterprise
Price€19/mo€39/mo€99/moCustom
Annual price€190/yr€390/yr€990/yrCustom
14-day free trial✓✓✓—
Chatbots / Websites113 (3 sites)Unlimited
Message credits/mo5,00020,000100,000Unlimited
Pages crawled50100500Unlimited
Sitemap.xml upload—✓✓✓
Document training (PDF/DOCX, max 5 MB each)5 docs20 docs100 docsUnlimited
25+ industry templates✓✓✓✓
Lead capture✓✓✓✓
Voice input✓✓✓✓
FAQ / suggested question cards✓✓✓✓
Custom widget colors & bubble pos.✓✓✓✓
Live agent seats139Unlimited
Real-time agent portal✓✓✓✓
Session end notifications✓✓✓✓
Email follow-up to visitor✓✓✓✓
Appointment booking—✓✓✓
Chat ratings & feedback—✓✓✓
Human handoff via email—✓✓✓
Visitor tracking (geo, device, page)—✓✓✓
Analytics dashboard—✓✓✓
Advanced analytics & funnel view——✓✓
Lead export (CSV)——✓✓
Email support—✓✓✓
Priority support——✓✓
Custom integrations———✓
White-label option———✓
Dedicated manager———✓
SLA guarantee———✓
Custom contracts———✓

Not sure which plan is right for you?

We're here to help. Tell us about your business and we'll point you in the right direction.

Get in touch →

Frequently asked questions

How long is the free trial?

Every paid plan includes a 14-day free trial. A card is required to start, but you won't be charged until the trial ends.

Can I cancel anytime?

Yes. There's no lock-in contract — you can cancel your subscription at any time from your dashboard.

Do I need to write any code?

No. Add Chatsloop to your site with a single script tag and it's live in under 5 minutes. If you'd rather not do it yourself, submit a Setup Request from your dashboard on any paid plan and our team will configure it for you within 2 business days.

How many live agent seats are included?

Starter includes 1 seat, Pro includes 3, Business includes 9, and Enterprise includes unlimited seats. Extra seats can be added to any plan for €5/seat/month.

Is there a discount for paying annually?

Yes — billing annually gives you 2 months free compared to paying monthly.

What's the difference between Business and Enterprise?

Business supports up to 3 chatbots across 3 websites with 500 pages crawled and 100 documents of PDF/DOCX training. Enterprise removes those limits entirely, with unlimited chatbots, unlimited pages crawled, unlimited document training, custom integrations, white-labeling, and a dedicated account manager.

Can I train my chatbot on PDF or Word documents?

Yes, on every plan. Starter includes 5 documents, Pro includes 20, Business includes 100, and Enterprise is unlimited — each file up to 5 MB. Upload from the Sources tab in your dashboard and the content is indexed automatically.