Pricing
Try every feature free for 14 days. Scale to the plan that fits your business. Cancel anytime.
Starter
14-day free trial · Card required · Cancel anytime
1 seat
included with plan
1 chatbot
included with plan
Pro
14-day free trial · Card required · Cancel anytime
3 seats
included with plan
1 chatbot
included with plan
Business
14-day free trial · Card required · Cancel anytime
9 seats
included with plan
3 chatbots
included with plan
Enterprise
High-volume, fully custom
Talk to usUnlimited seats
included with plan
Unlimited chatbots
included with plan
| Feature | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|
| Price | €19/mo | €39/mo | €99/mo | Custom |
| Annual price | €190/yr | €390/yr | €990/yr | Custom |
| 14-day free trial | ✓ | ✓ | ✓ | — |
| Chatbots / Websites | 1 | 1 | 3 (3 sites) | Unlimited |
| Message credits/mo | 5,000 | 20,000 | 100,000 | Unlimited |
| Pages crawled | 50 | 100 | 500 | Unlimited |
| Sitemap.xml upload | — | ✓ | ✓ | ✓ |
| Document training (PDF/DOCX, max 5 MB each) | 5 docs | 20 docs | 100 docs | Unlimited |
| 25+ industry templates | ✓ | ✓ | ✓ | ✓ |
| Lead capture | ✓ | ✓ | ✓ | ✓ |
| Voice input | ✓ | ✓ | ✓ | ✓ |
| FAQ / suggested question cards | ✓ | ✓ | ✓ | ✓ |
| Custom widget colors & bubble pos. | ✓ | ✓ | ✓ | ✓ |
| Live agent seats | 1 | 3 | 9 | Unlimited |
| Real-time agent portal | ✓ | ✓ | ✓ | ✓ |
| Session end notifications | ✓ | ✓ | ✓ | ✓ |
| Email follow-up to visitor | ✓ | ✓ | ✓ | ✓ |
| Appointment booking | — | ✓ | ✓ | ✓ |
| Chat ratings & feedback | — | ✓ | ✓ | ✓ |
| Human handoff via email | — | ✓ | ✓ | ✓ |
| Visitor tracking (geo, device, page) | — | ✓ | ✓ | ✓ |
| Analytics dashboard | — | ✓ | ✓ | ✓ |
| Advanced analytics & funnel view | — | — | ✓ | ✓ |
| Lead export (CSV) | — | — | ✓ | ✓ |
| Email support | — | ✓ | ✓ | ✓ |
| Priority support | — | — | ✓ | ✓ |
| Custom integrations | — | — | — | ✓ |
| White-label option | — | — | — | ✓ |
| Dedicated manager | — | — | — | ✓ |
| SLA guarantee | — | — | — | ✓ |
| Custom contracts | — | — | — | ✓ |
We're here to help. Tell us about your business and we'll point you in the right direction.
Get in touch →Every paid plan includes a 14-day free trial. A card is required to start, but you won't be charged until the trial ends.
Yes. There's no lock-in contract — you can cancel your subscription at any time from your dashboard.
No. Add Chatsloop to your site with a single script tag and it's live in under 5 minutes. If you'd rather not do it yourself, submit a Setup Request from your dashboard on any paid plan and our team will configure it for you within 2 business days.
Starter includes 1 seat, Pro includes 3, Business includes 9, and Enterprise includes unlimited seats. Extra seats can be added to any plan for €5/seat/month.
Yes — billing annually gives you 2 months free compared to paying monthly.
Business supports up to 3 chatbots across 3 websites with 500 pages crawled and 100 documents of PDF/DOCX training. Enterprise removes those limits entirely, with unlimited chatbots, unlimited pages crawled, unlimited document training, custom integrations, white-labeling, and a dedicated account manager.
Yes, on every plan. Starter includes 5 documents, Pro includes 20, Business includes 100, and Enterprise is unlimited — each file up to 5 MB. Upload from the Sources tab in your dashboard and the content is indexed automatically.