Our story

Great customer support shouldn't require a big team

We built Chatsloop on a straightforward belief: every business deserves an intelligent, always-on customer engagement platform — without needing developers or enterprise budgets.

2024

Founded

25+

Industry templates

99.9%

Uptime SLA

< 5 min

Time to first chatbot

Our mission

Professional engagement tools — for businesses of every size

Every day, businesses lose customers to unanswered questions, slow responses, and overloaded inboxes. The tools that fix this have always demanded large budgets, developer teams, and months of setup.

Chatsloop changes that. We combine large language models with retrieval-augmented generation so any business can deploy a knowledgeable, branded AI assistant in minutes — not months. And we go far beyond a basic chatbot.

Whether you're a solo founder answering repetitive support questions or a growing brand managing thousands of interactions monthly, Chatsloop scales with you.

Everything included

  • AI chatbot trained on your website & documents
  • Live chat with dedicated agent portal
  • Appointment booking & availability management
  • Automatic lead capture with quality scoring
  • Visitor analytics — geo, device, page tracking
  • Voice input support
  • Chat ratings & feedback collection
  • Full conversation history
  • 25+ industry-specific templates
  • Human handoff via email

What we stand for

Our values

Instant setup, real results

From signup to your first live customer conversation in under five minutes — no developers, no lengthy onboarding, no waiting. Chatsloop is built to work immediately.

Answers grounded in your content

We use retrieval-augmented generation (RAG) so every reply is based on what your business actually says — not guesswork. No hallucinations, no off-topic answers.

Privacy built into the foundation

Your data is strictly yours. Row-level security, isolated knowledge bases per chatbot, and zero cross-customer data sharing — these are defaults, not add-ons.

Enterprise power, fair pricing

AI tools at this level shouldn't require a six-figure budget. Every Chatsloop plan is transparently priced so a solo founder gets the same quality of experience as a large enterprise.

Leadership

Meet the founder

AJ

Alina Junaid

Founder & CEO, Chatsloop

MSc Computer ScienceAI Consultant

Alina founded Chatsloop to bring enterprise-grade AI customer engagement within reach of every business, not just those with large budgets and dedicated engineering teams. With a background in Computer Science and hands-on experience consulting on AI systems, she leads product and technical direction — grounded in the same principle the product is built on: practical, trustworthy AI that works from day one.

Ready to give your visitors instant answers?

Start your 14-day free trial. Your first chatbot goes live in under 5 minutes.