⚖️ For law firms & legal services

Never miss an enquiry — with safeguards built in

An AI assistant on your website answers general questions about your practice, books consultations and collects consent-based enquiries around the clock — with notices, guardrails and data controls designed for regulated professionals.

Choose the “Law Firm” template at setup to switch the safeguards on.

Safeguards for every conversation

Law-firm mode applies these automatically and enforces them on our servers.

Fixed AI & “not legal advice” notice

Visitors are told they're talking to an AI, that it gives general information only, and that no attorney–client relationship is formed — in their language. The firm can't switch it off from the embed code.

Consent before contact details

The enquiry and booking forms require a consent tick-box. The time of consent and the notice version are recorded with each enquiry.

Advice and outcome guardrails

The assistant is instructed not to give legal advice, assess a matter, predict outcomes or draft documents, and to point urgent matters (arrest, imminent deadlines) to a human or emergency number you set.

Sensitive-number masking

Card numbers, bank account numbers and national-ID numbers are masked before a message is stored or sent to the AI provider.

Structured intake

Matter type, urgency, preferred contact method and an optional other-party field for your conflict check — summarised in an email to your team.

Eight languages

Visitor notices and the intake form display in English, Spanish, French, German, Italian, Dutch, Portuguese and Polish.

Your data, under your control

See our Trust & Security page, DPA and subprocessors for the detail.

Retention you choose

Set automatic deletion at 30 days up to 2 years, per chatbot.

Access & erasure requests

Find, download or permanently delete everything held about a visitor by email — in a few clicks.

Two-factor authentication

Authenticator-app 2FA, enforced again on sensitive actions such as exports and deletions.

Activity log you can see

Sign-ins, exports, deletions and setting changes — and every time Chatsloop staff open your account, which you can switch off entirely.

GDPR / UK GDPR / CCPA paperwork

A Data Processing Addendum with Standard Contractual Clauses and the UK Addendum, plus a public subprocessor list.

No training on your data

Your conversations are not used to train AI models.

Straight talk — what Chatsloop is not

  • Chatsloop is software, not a law firm. It doesn't give legal advice and doesn't create an attorney–client relationship.
  • You remain responsible for your regulator's rules on advertising, client intake and confidentiality (for example ABA/state bar rules or the SRA Standards).
  • We don't currently hold SOC 2 or ISO 27001 certification and don't offer HIPAA Business Associate Agreements.
  • Dashboard accounts are single-login today. Team seats with roles aren't available yet; live-chat staff can be added as separate agents.

See it on your own website

Paste your website address, pick the Law Firm template, and have a branded intake assistant live in minutes. See plans.

Start your 14-day trial