Frequently asked questions

Chatsloop is an AI chatbot platform for websites. It crawls your site to learn your business, answers visitor questions instantly, captures leads, books appointments, and hands off to a human agent when needed.

Paste your website URL so Chatsloop can crawl it, brand your widget, then copy one script tag into your site's HTML. It's live in under 5 minutes.

No. Setup is entirely no-code — one script tag is all that's required. On any paid plan you can also submit a Setup Request and our team will configure it for you within 2 business days.

Most customers are live in under 5 minutes: connect your URL, choose a template or customize your widget, and paste the script tag.

Any platform that lets you add a script tag — WordPress, Shopify, Webflow, Squarespace, custom-built sites, and more.

Yes. Shopify merchants can install Chatsloop and subscribe directly through Shopify Billing instead of a separate Stripe checkout.

Not currently — you manage everything from the Chatsloop web dashboard, which works well on mobile browsers. The chat widget itself is fully responsive for your site's visitors.

Chatsloop is built around crawling your website content to answer questions accurately, so a website URL (or a sitemap.xml and/or uploaded documents) is required to build your chatbot's knowledge base.

Yes — 25+ industry templates (e-commerce, legal, healthcare, hotel & hospitality, real estate, education, and more), each with a pre-written system prompt, welcome message, and suggested questions.

Yes — every plan includes a built-in dashboard AI assistant. Click its icon anywhere in your dashboard to ask how a feature works or where to find a setting, and it'll walk you through it step by step.